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Brokerage Relationships Dos and Don'ts
Here
are two scenarios, based on actual cases, that are violations of the Brokerage
Relationships in Real Estate Transactions Act (BRRETA) and
have caused disciplinary
actions to be taken against the licensee.
SCENARIO ONE
Floyd Slawson is the supervising broker of Kelsey's Realty. He has four agents
working in his firm. Floyd has decided to set policy in his firm to offer only
designated agency agreements. One of Floyd's agents, Howard, has provided the
brokerage relationships brochure to Helen, a potential buyer. Helen has decided
that she would like representation, and on behalf of his Broker, Howard signs
her up to a designated buyer's agency agreement, wherein he is named the designated
agent.
Floyd has a good friend, Otis, who needs to sell his house. Floyd takes the listing
as a designated seller's agent, naming himself as the designated agent. Helen
gets a showing of Otis' house, and writes an offer. Another of Floyd's agents,
associate broker Bernard, tells Floyd that he will need a signed TBA-DA since
an in-house transaction is occurring. The TBA-DA is executed, the contract is
executed, and they close.
Upon later examination of the broker's records, what did the auditor find?
A review of the transaction file reflects the supervising broker named himself
as a designated agent. K.S.A. 58-30,109(b)(4) reflects that whenever a designated
agent is named, the supervising broker becomes a transaction broker by default.
It is therefore not possible for the supervising broker to ever take an agency
agreement as a designated agent.
Bernard
gave Floyd bad advice. A TBA-DA would only be used on an in-house transaction,
when the same person has both a designated agency agreement with the
seller, and a designated agency agreement with the buyer.
The auditor
found a violation of K.A.R. 86-3-27, improper use of a TBA form.
What should Floyd have done to stay in compliance with the BRRETA?
Floyd has several options.
1. He could have refused to allow designated agency in his firm, in which case,
he would have taken a seller's agency agreement, and Howard would
have taken a buyer's agency agreement with Helen, on behalf of his Broker,
Floyd. When Helen
wanted to purchase Otis' property, a TBA-RES (Transaction Broker
Addendum-Residential) would have been used to step down from the agency relationship
to transaction brokerage.
2. He could have allowed his agents to practice designated agency, while he chose
to:
A.) Not actively list and/or sell
B.) Take listings as a transaction broker or work with buyers as a
transaction broker.
3. He could have decided that everyone in his firm must practice transaction
brokerage.
One of the main things the broker must consider is that although he or she
can decide company policy concerning what the firm will offer, the decision
is not
chiseled in stone. The policy should be flexible to appropriately
address different circumstances. Licensees will have to consider every scenario
on an individual transaction basis. Licensees
should
consult with their Broker for help and advice. The broker may want
to consider what
happens when the firm offers only transaction brokerage, and a
licensee in the firm wants to buy or sell through the firm. Or, what happens
if a family member
or business associate is the buyer or seller? What happens if you
decide on practicing agency, and a buyer and seller come to you already having
their deal worked out
and are seeking only help with the paperwork? If an agency agreement
exists, the licensee must perform the functions required of an agent. The broker
should
also understand the ramifications if he or she practices both agency
and designated agency, as opposed to practicing only buyer agency and
seller agency or
only designated agency.
SCENARIO TWO
Juanita is a new salesperson, working at Blue Bird Realty. The supervising
broker of the firm, Frank, has 34 agents working under him, including Juanita.
Frank has decided that his firm will only offer transaction brokerage. Sarah
is also a new agent. She talks to a seller about listing his house. Sarah,
with assistance from Frank, and the seller enter into a written transaction
brokerage agreement listing. Juanita is working with a buyer as a transaction
broker. Juanita and the buyer entered into a verbal transaction brokerage
agreement. The buyer gets a showing of the seller's property, and writes
an offer. Juanita is nervous, and, without talking to her broker, Frank,
decides it would have been better to have had the buyer signed to a transaction
brokerage agreement also. Juanita goes to the file room and grabs a TBA-DA (Transaction
Broker Addendum-Designated Agency) agreement,
and has the buyer sign the buyer's portion. The contract is put together,
and a closing occurs.
Upon review of the file we see that Juanita used a TBA-DA instead of either
using a written transaction brokerage agreement, or just staying
with
a verbal
agreement. This is an example of improper use of a TBA form – a violation
of K.A.R. 86-3-27.
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